End of life policy

The COBOL Technology Innovator

Veryant Support service.

Customers enrolled in Veryant’s Annual Support Agreement are eligible to receive the latest version of the software released by Veryant. If technical issues occur, Veryant will seek to fix these issues in a timely and professional manner by creating a "patch" to be applied to the current version or to the new one.
In case technical issues occur in versions older than the current one Veryant, at its sole discretion, may elect to provide an update to a more recent version as an alternative to fixing issues found in the earlier releases and direct the customer to update to a more recent major release.
In any case, Veryant will not issue fixes or patches to software versions that have reached End of Life (EOL).

Veryant products lifecycle.

The level of support that Veryant provides throughout the lifecycle of the products depends on how long the version has been released.
Veryant provides full support on the current major and minor version and on the 2 previous versions, for example, if the current release is the 2021 R1 and R2, then full support will be provided on releases 2021, 2020 and 2019.
Veryant provides bug fixing just on the current major version and, if necessary, on the version immediately prior to the current one, for example, if the current release is the 2021 R1 and R2, then bug fixing will be provided on releases 2021 and 2020 (if required by customers).
All other versions, released prior the last version under support, have to be considered at the end of their life; using the above example, all the versions older than 2019 have reached their EOL. The table below shows the status of last 6 versions of isCOBOL.
All the versions that do not appear in this table are to be considered deprecated.
As versões c-treeRTG Enterprise V2 (também conhecida como versão 11) e V3 (também conhecida como versão 12) estão disponíveis e podem ser usadas com todas as versões isCOBOL atualmente suportadas.

Version Bug fixes Support End of life
2022 R1 and R2 Yes Yes First quarter of 2025
2021 R1 and R2 Yes Yes First quarter of 2024
2020 R1 and R2 Yes Yes First quarter of 2023
2019 R1 and R2 No* No* April 2022
2018 R1 and R2 No* No* April 2021
2017 R1 and R2 No* No* March 2020
2016 R1 and R2 No* No* March 2019


* Veryant at its sole discretion, may elect to provide technical support. In case of technical issues that occur on these versions, Veryant can also take the decision to provide a patch on these old versions if the customer is willing to pay for this service or if the customer has in place a specific agreement that extends support and bug fixes also for EOL products.